Services

(Also known as an "IT Target Operating Model" or "IT Process Framework")

If you don't already have a blue-print for your IT capabilities then we work with you to design one that meets the needs of your business.

The framework is a key strategic stepping stone which;

• Communicates a group view of how IT work should be structured.
• Allows owners to be assigned for key areas. 
• Ensures performance of key areas is managed.
• Enables improvement work to be planned.

For examples, see Case Studies 1, 2, 3 & 4.

For each key area, we work with you to gauge how well it runs using a 5 level maturity scale. Our approach is based on the CMMI model from the CMMI Institute, a subsidiary of ISACA. 

Each assessment is also a key strategic stepping stone which;

• Shows what is possible.
• Spots strengths, weaknesses & opportunities.
• Gives a model with common language about how to improve. 
• Brings alignment across teams.

For examples, see Case Studies 1, 2, 3 & 4.

For each key area, we work with you to set a time bound (often 12 months) maturity target that will add the most business value.
 

We use a proprietary approach to value each maturity gap so we get the best target for each. This tunes the business cases for improvement work not just for one area but for all.

For examples, see Case Studies 1, 2, 3 & 4.

For each key area, we work with you to decide the key changes needed to achieve your target maturity, then plan them in a realistic roadmap.

They cover changes related to people, process, and tools, plus links to other areas.

For examples, see Case Studies 1, 2, 3 & 4.

For each key area, we work with you to decide how to resource and govern roadmap delivery. We can scale Erganits workload subject to the skills and capacity of your staff to participate.

As a minimum, we recommend a monthly steering call to check progress.

For examples, see Case Studies 1, 2, 3 & 4.

Specific services based on your needs, such as;

• SWAT/Action Team to rapidly address a key concern area
• Building a new IT capability from scratch
• Running a Digital Innovation workshop
• IT problem solving - leading a Root Cause Analysis to prevent a serious incident from repeating
• IT problem solving training
• Coaching/mentoring an IT leader
• Designing IT controls and KPIs/targets
• IT related Innovation spending tax refund (in the UK this is typically 10-30% of a business's annual IT spend) 
• IT supplier procurement
• IT contract negotiation
• Many others including Business Capability improvement work

For examples, see Case Studies 1, 2, 3 & 4.

We maximize engagement and minimize your costs by including your staff where they have the right skills and capacity. 

Let's talk to see what's best for you - book a free 30 min Initial Call to find out what would give you the best value improvement.